CHARLTON ATHLETIC TOP THE PREMIERSHIP COMMUNICATIONS LEAGUE TABLE

August 2003 - and "beginning of a new football season and my son is visiting their local teams, this week could arrange to display a message on the bulletin board for his birthday? If you are trying to communicate with the City of Manchester, who did not answer his phone all the mystery during a recent call study.Performance House Ltd has undertaken a study by the most prestigious football teams to test their response on the number of main telephone switchboard, and We found a gap in the level and efficiency of service. Many clubs take breath long and rather boring answering machine system (such as Arsenal and Liverpool), while others offer more accessible and welcoming, with a human life real answer phone calls (eg, Bolton, Charlton and Portsmouth). Charlton are top of the league with their friendly and helpful staff who answered the phone directly and genuinely helpful and informative to help us with all our requests to a satisfactory conclusion. You can see in the championship standings, football giants like Manchester United, Liverpool and Chelsea have much work to do to ensure that all potential fans, supporters and customers to spend their ability to communicate with clubs and receive the expected quality of the response. TEAMPHSM1Charlton Athletic87.082Middlesbrough85.073Tottenham80.284Arsenal79.935Bolton Wanderers79.866Newcastle79.317Leeds78.758Southampton75.359Aston Villa75.2810Everton74.9311Blackburn Rovers72.8312Liverpool68.2613Chelsea68.1914Manchester United65.5615Birmingham City56.3416Portsmouth48. 6817Wolverhampton 40.9718Leicester37.0819Fulham24.7220Manchester City0We analyzed all clubs with the performance of internal services Mark (PHSM), the quality and level of care. Performance house brand services consists of 5 key elements of welcome, communication, knowledge, ownership, and Close. Manchester City failed to score because they do not meet, research advertising directory phone number throughout the study. You can find more information about Chamber services and studies mystery shopping constant contact with the head office.Tel: +44 (0) 1768 866,050